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  • Warranty

    • Do I need to register my warranty or is it registered for me?

      Upon completion of your installation, our office will submit your warranty with your paid in full invoice copy with Penntek Industrial Coatings within 30 days of installation. You will receive a copy via email and a printed copy of your warranty registration certificate.

    • What steps can I take to maintain my concrete coating and ensure warranty coverage remains valid?

      To maintain your warranty coverage, it’s essential to follow the recommended maintenance guidelines. Failing to maintain your coating properly can void the warranty, so it’s crucial to adhere to the manufacturer’s instructions for care and maintenance.

    • How can I make a warranty claim for my concrete coating?

      If you believe your concrete coating is experiencing issues covered by the warranty, you should contact the installer. Please text or email any photos of the area of concern to us. We may request an inspection to evaluate the problem. If the issue falls within the warranty terms, we will work to address it accordingly.

  • Garage Coatings

    • What types of concrete surfaces can be coated?

      Concrete coatings can be applied to various surfaces, including garage floors, driveways, patios, basement floors, and even interior concrete surfaces.

    • What are the primary benefits of concrete coatings for homeowners?

      Key benefits include increased durability, improved aesthetics, easy maintenance, safety enhancements, and the potential to increase property value.

    • Can I choose the color and finish of my concrete coating?

      Yes, many coatings offer a range of color and finish options, allowing you to customize the look to match your preferences.

    • Do concrete coatings protect against chemical spills and oil stains?

      Yes, they create a barrier that guards against damage from chemicals, oils, and other substances, helping to preserve the integrity of the concrete.

    • Can I install a concrete coating myself, or should I hire a professional?

      While DIY kits are available, it’s recommended to hire a professional for the best results, as we have the expertise and tools to ensure a high-quality application.

  • Patio & Porch Coatings

    • What are patio and porch coatings, and how do they work?

      Patio and porch coatings are specialized treatments applied to concrete surfaces to enhance their appearance and durability. They work by creating a protective layer that not only beautifies but also shields the concrete from weathering and wear.

    • How do I maintain concrete coatings on my patio and porch?

      Maintenance is simple. Regular cleaning with a hose, pressure washer, or a mild detergent can keep your coatings looking fresh.

    • Can I apply concrete coatings on my patio or porch if it has previously been coated with another material?

      In many cases, existing coatings or sealants must be removed before applying new concrete coatings. Proper surface preparation is crucial for a successful application.

    • Can concrete coatings be applied to vertical surfaces, such as the walls of my porch or patio?

      Yes, many professionals offer the option to customize your coatings with logos or unique designs, making your patio or porch truly one-of-a-kind.

  • Driveway Coatings

    • Can I customize the appearance of my driveway with a concrete coating?

      Yes, you can choose from a wide range of colors, textures, and finishes to customize the look of your driveway, allowing you to match it to your home’s style and personal preferences.

    • What are driveway concrete coatings, and why should I consider them?

      Driveway concrete coatings are protective layers applied to your driveway’s surface to enhance its durability, aesthetics, and weather resistance. You should consider them because they provide a cost-effective way to improve the curb appeal, extend the lifespan, and reduce maintenance requirements of your driveway.

    • Can concrete coatings help improve the oil and grease resistance of my driveway surface?

      Yes, many concrete coatings provide excellent resistance to oil, grease, and other stains. This makes them an excellent choice for driveways, as they are less likely to absorb and show unsightly stains.

    • Can I install a concrete coating on my driveway as a DIY project, or is professional installation recommended?

      While some homeowners may attempt a DIY installation, professional installation is typically recommended for the best results. Professionals have the knowledge and experience to ensure proper surface preparation, coating application, and long-term performance.

    • Are there any additional maintenance tips or care recommendations for preserving the quality of my driveway concrete coating ove

      Regular cleaning and resealing, as recommended by the manufacturer, are essential for maintaining the longevity and appearance of your driveway concrete coating. Avoiding heavy impact and using snow removal equipment with rubber blades can also help extend its life.

  • Commercial Coating

    • What are commercial concrete coatings, and how do they benefit businesses?

      Commercial concrete coatings are protective layers applied to concrete surfaces in business settings. They benefit businesses by enhancing durability, aesthetics, and safety, making commercial spaces more attractive and functional.

    • Can I customize the color and finish of my commercial concrete coatings to match my brand's image?

      Absolutely, commercial concrete coatings come in a wide range of colors and finishes, allowing you to customize the appearance of your space to align with your brand identity. We can also install a logo or mascot too!

    • Which types of businesses can benefit from commercial concrete coatings?

      Virtually any business can benefit from commercial concrete coatings. They are particularly suitable for warehouses, showrooms, retail spaces, offices, restaurants, and industrial facilities.

    • Do commercial concrete coatings provide protection against chemical spills and other potential hazards?

      Yes, commercial concrete coatings can be designed to resist chemical spills, making them suitable for industries where such hazards are a concern.

    • Can commercial concrete coatings be applied to outdoor areas, such as parking lots and walkways?

      Yes, commercial concrete coatings can be used on outdoor surfaces, providing protection and enhancing the appearance of areas like parking lots and walkways.

  • Basement Coatings

    • What are basement coatings, and why are they necessary?

      Basement coatings are protective layers applied to basement floors to enhance durability and aesthetics. They are necessary to prevent wear and tear, reduce maintenance, and improve the overall look and feel of the space.

    • What are the advantages of choosing a professional coating over DIY options?

      Professional coatings ensure even application, proper surface preparation, and longer-lasting results. Our expertise guarantees a high-quality finish.

    • Will basement coatings prevent moisture and water damage?

      While coatings can resist moisture and minor spills, they are not a substitute for waterproofing solutions. We offer additional services to address moisture issues.

    • Can I customize the color and finish of my basement floor coating?

      Absolutely! We offer a wide range of color and finish options to match your style and preferences, allowing you to create a personalized basement space.

    • What is the cost of basement coatings, and do you offer any warranties or guarantees?

      Costs vary based on the type of coating and the size of the area. We offer competitive pricing and provide warranties to ensure your satisfaction and the longevity of our work. Please contact us for a personalized quote.

  • Beam Central Vacuum Systems

    • What is a Beam Central Vacuum System?

      A Beam Central Vacuum System is a built-in vacuum system designed for cleaning homes and commercial spaces. It consists of a central power unit, piping, and inlets for easy vacuuming.

    • How does a Beam Central Vacuum System work?

      The system’s central power unit generates suction, and users plug a hose into strategically placed inlets to vacuum. Dirt and debris are then transported through the piping to a collection container in the central unit.

    • Are Beam Central Vacuum Systems suitable for both residential and commercial use?

      Yes, Beam Central Vacuum Systems are versatile and can be installed in both residential homes and commercial buildings.

    • Are Beam Central Vacuum Systems environmentally friendly?

      Yes, they are more eco-friendly than traditional vacuums, as they use less electricity and produce fewer emissions inside the living or working space.

    • What is the lifespan of a Beam Central Vacuum System?

      With proper maintenance, Beam Central Vacuum Systems can last for many years, offering long-term cleaning convenience and efficiency.

  • Cellulose Insulation

    • What is cellulose insulation made of?

      Cellulose insulation is primarily composed of recycled paper and wood fibers treated for fire resistance and pest control.

    • Is cellulose insulation eco-friendly?

      Yes, cellulose insulation is environmentally friendly as it reduces the demand for new resources and is made from recycled materials.

    • How does cellulose insulation improve energy efficiency?

      Cellulose insulation provides excellent thermal performance, reducing heating and cooling costs by maintaining consistent indoor temperatures.

    • What applications is cellulose insulation suitable for?

      Cellulose insulation can be used in attics, walls, floors, and ceilings for residential spaces, as well as in offices, warehouses, and retail establishments for commercial spaces.

    • How can I ensure the best results with cellulose insulation installation?

      Professional installation by experienced technicians is key to maximizing the benefits of cellulose insulation and ensuring it performs as intended.

  • Portacool

    • How do I choose the right Portacool model for my specific needs and space size?

      Selecting the right Portacool model depends on the size of the area you need to cool. The models have varying cooling capacities, so you can choose one that matches the square footage of your space. Our team can make a recommendation as well based on your needs.

    • What maintenance is required for Portacool units to ensure their longevity and optimal performance?

      Regular maintenance includes cleaning the cooling pads and ensuring the water reservoir is filled. It’s also a good practice to follow the manufacturer’s guidelines for proper care to maintain the unit’s performance over time.

    • Can Portacool units be used in various environments, such as outdoor events or industrial spaces?

      Yes, Portacool units are versatile and designed for a wide range of applications. They can be used in outdoor events, workshops, warehouses, and more.

    • How do Portacool units work to cool the air?

      Portacool units use the natural process of evaporative cooling. Warm air passes through water-saturated cooling pads, where it’s transformed into cooler, more comfortable air that is then distributed into the space.

    • Do Portacool units have adjustable settings for temperature control?

      While Portacool units do not have traditional temperature controls like air conditioners, they have adjustable fan speeds and louvers that allow you to customize the cooling intensity and direction to suit your preferences.

  • Cleaning Guide

    • Use & Care Instructions

      WHEN INSTALL IS COMPLETE

      • Do not close the garage door until the morning after the install is complete
      • Please allow a minimum of 6-8 hours before walking on, depending on humidity. Waiting until the next morning is ideal.
      • You may drive on the floor 24 hours after the install is complete, again depending on humidity. Waiting 36-48 hours is ideal. The floor will reach full chemical resistance at 72 hours of cure time.
      • DO NOT use rubber mats. We recommend "Safe for Wood" floor mats.
      • For the best performance and longevity of your concrete coating, it’s essential to follow the manufacturer’s guidelines.

      ONGOING MAINTENANCE

      • You may use your favorite floor cleaner to manufacturer's specifications. We recommend Simple Green, Pine-Sol, CLR, and Dawn.
      • Avoid long-term exposure to bleach and stay away from acids and highly corrosive materials.
      • Sweep off sand and salt then simply rinse with water.
      • A squeegee works great to clear water off.
      • For tougher cleaning, let the cleaner sit on the floor for 5-10 minutes and scrub with a scrub brush or stiff bristly broom, wait an additional 5 minutes followed by a rinse for a revitalized floor.
  • Financing

    • What financing options are available for my project?
      We offer 3 options for financing your next residential project which include Greensky Financing, Turns Second Look Financing & Liberty Bank.
    • How do I apply with Greensky Financing?

      There are 3 ways you can apply with Greensky:

      1. Call 1-866-936-0602 (customers press 1) to process your application over the phone
      2. Apply via our mobile app when our home professional is at your home
      3. Apply via the emailed estimate link that is sent to you
    • What if I am declined by Greensky Financing?
      We offer a second-look financing option with Turns financing. Click here to apply!
    • Do you offer any local financing options?
      Yes! Liberty Bank offers a 24/7 Online, Instant & Easy Application Process!!  Up to $15,000 with approved credit. Up to 72 months. 9.08% – 24.99% APR.  What we love most is that they are 100% local and you can click here to apply and it won’t affect your credit score either!
    • What payment methods do you accept?
      We accept various payment methods, including cash, check, card, ACH, or financing when approved through Greensky, Turns, or Liberty Bank.
  • Referral Rewards

    • How does the referral rewards program work?
      Our referral rewards program is simple. When you refer a friend or family member to Area Home Services, and they make a purchase or become a customer, you’ll receive a gift card as a thank-you from us. If more than one person refers an individual we will honor the first referral received. Referrals must not have requested an estimate or made contact with Area Home Services previously.
    • What are the referral rewards I can earn?

      When you refer a friend to us for Concrete Coating, they’ll enjoy $500 off (valid on one project under $3,000), and you'll receive a $250 Visa gift card as a thank-you.

      For Home Improvement referrals, your friends and family will get 10% off a project valued between $500 and $5,000, and in return, you'll receive a $50 Visa gift card.

      Note: Referrals are eligible for one Visa gift card per referred customer, regardless of the number of projects completed. It’s a win-win for you and your friends!

    • Do the people I refer receive any benefits?
      Absolutely! When your friends or family members use our services, they’ll also receive a discount.
    • Is there a limit to how many people I can refer?
      There’s no limit! You can refer as many friends and family members as you’d like, and you’ll earn rewards for each successful referral.
    • When will I receive my referral rewards?
      Your referral rewards will be mailed or delivered to you within 6-8 weeks after your referred friend or family member completes their purchase.
  • Concrete Coating Cleaning

    • When can I use the area after it is coated?
      Please allow a minimum of 6-8 hours before walking on after the final topcoat is applied, depending upon humidity. Waiting until the next morning is ideal. You may drive on the floor 24 hours after install is complete, again depending on humidity. Waiting 36-48 hours is ideal. The floor will reach full chemical resistance at 72 hours of cure time.
    • What can I use to clean my floor?
      Area Home Services offers a solvent-based industrial strength floor cleaner, LGX 501, that has been designed specifically to work with Penntek Coatings. When mixed with warm water, the liquid concentrate will make your floors sparkling clean! If you prefer, you may use your favorite floor cleaner to manufacturer's specifications. We recommend Simple Green, Pine-Sol, CLR, and Dawn. Avoid long-term exposure to bleach and stay away from acids and highly corrosive materials. Refer to the Household Chemical List for more info.
    • Can I use a pressure washer to clean my coated concrete surfaces?
      Yes, a pressure washer can be used, but use it with a low-pressure setting and a wide spray pattern to prevent damage to the coating.
    • How often should I clean my coated concrete surfaces?
      Regular cleaning is essential to maintain the appearance and performance of your coating. Depending on the level of foot traffic and exposure to contaminants, clean your surfaces every few months or as needed.
    • How can I protect my concrete coating from stains?
      To prevent staining, promptly clean up spills, especially those from substances like oil, grease, or chemicals. Refer to the Household Chemical List for more info.
  • Concrete Coating Process

    • What's involved in the initial consultation?

      Our Design Consultant will meet with you to discuss our company, qualifications, and available options. They’ll also conduct an Area Condition Report and inspect your space thoroughly.

    • What tests are performed during the inspection?

      We use advanced techniques including a Tramex moisture reading, Mohs hardness test, and check for concrete spalling/pitting to ensure the best coating application.

    • Will I get to see color samples during the consultation?

      Absolutely! Our Design Consultant will have a range of sample colors available for you and anyone else who uses the space to choose from, ensuring you find the perfect fit for your space.

    • Is there anything I need to prepare before the consultation?

      If we are providing a garage coating estimate, we kindly ask that you move any vehicles out of the garage to allow for a thorough inspection and discussion of your coating options.

    • What should I do after watching the video and before my appointment?

      Take notes of any questions or specific concerns you have about our concrete coating process. This will ensure we address all your needs during the consultation.